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Knowledge Workers Contribute to the Bottom Line
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You spend considerable time hiring good employees. Once on board, it is important to empower personnel with the best decision support structure you can to enhance their skills. Everybody knows something, but nobody knows everything. Teamwork enables the knowledge base of your organization to be shared so your customers can be served in the best way possible. To aid teamwork, your employees must have the proper tools to help them work together. That requires up-to-date hardware, software and data technology.
Knowledge worker, a term coined by Peter Drucker, is one who works primarily with information and uses intelligence in the workplace. These employees utilize their acumen to produce creative solutions. It is important to provide knowledge workers with information from internal and external sources to support their abilities. Internally, a robust local area network allows your employees to share information and ideas. Externally, Internet availability provides up-to-the-date data immediately. As a result, your personnel spend less time searching for information and are freed up to serve multiple customers, which adds to your bottom line.
Knowledge Worker Support Systems
Real Business Consulting can help you put in place the systems to support knowledge workers. At a minimum, a solid, well-tuned local area network with Internet access is necessary. Then, we can develop systems and applications to support knowledge working. Intranets, extranets, message boards, document repositories, and conferencing are just a few of the solutions Real Business Consulting can provide to enhance employee teamwork and information exchange.
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